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Channel: EFILive New and Updated Knowledgebase Articles
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Loading FlashScan & AutoCal Drivers

How do I load FlashScan or AutoCal drivers?

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Finding FlashScan & AutoCal Serial Number and Authentication (Auth) Codes

How do I find the Serial Number or Authentication (Auth) Code for my FlashScan or AutoCal device?

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Finding FlashScan & AutoCal Bootblock and Firmware Versions

How do I find the Bootblock and Firmware versions for my FlashScan or AutoCal device?

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Getting the Latest Software

Where can I get the latest version of the EFILive software?

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Upgrading FlashScan & AutoCal Bootblock and Firmware Versions

How do I upgrade the Bootblock and Firmware on my FlashScan V2 or AutoCal device?

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Supported Vehicles

What vehicles do EFILive support?

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Lost Registration Details

I've lost my registrations details, how can I get them again?

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Software Installation Error: Error 740: The requested operation requires...

I'm getting an "Error 740: The requested operation requires elevation" when trying to install the EFILive software?

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Problem Reading or Flashing a Controller

I am having a problem reading or flashing an ECM or TCM controller in a supported vehicle, what can I do?

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Hours of Operation

What are EFILive's general operating hours?

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Not Getting a Response

I've tried emailing EFILive and I'm not getting a reply, what could be happening?

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Loading RoadRunner Drivers

How do I load RoadRunner drivers?

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Configuring RoadRunner in Virtual COM Port (VCP) Mode

I am not able to get RoadRunner to operate as a Native USB device.  How can I coinfigure my RoadRunner to operate in Virtual COM Port mode?

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Finding Software Versions

How do I find the EFILive software version and build numbers?

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AutoCal Support

I need help with my AutoCal device, who do I contact?

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Backing Up FlashScan V2 & AutoCal Licenses

EFILive has asked me to provide the license backup file for my FlashScan V2 or AutoCal device, how do I do this?

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Downgrade FlashScan & AutoCal Drivers

My EFILive V7 software hangs when my FlashScan or AutoCal device are connected to my PC.  What can I do to fix this?

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Licensing a Controller

How do I license a controller?

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Locking FAQ

This FAQ contains many questions relating to locking of vehicle controllers with EFILive.

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Support Process

 What is the process for recieving EFILive support, and what information do I need to provide?

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